Aegon expects you to have read its terms and conditions. In fact if you haven’t read their terms and conditions they’ll refuse to enrol you into their schemes. Now we all know that people don’t usually read the t’s and c’s – we all just tick the box – especially as companies don’t make their t’s and c’s user friendly – they’re usually full of legalese and cross referenced – I’m sure that corporate lawyers can understand them but – you and I – the people who are supposed to be protected by them – can’t!
I recently tried to combine my workplace pensions (my company decided it would be a good thing – for them – to change the pension a few years ago) and on my second telephone call (plus emails btw) I was asked had I read the terms and conditions. I was informed that they ran to 180 pages – I kid you not – I asked her to repeat this figure several times – and because I said obviously I hadn’t read them she refused to do what I had requested – so I’m moving my money elsewhere – to hell with them.
Now I have already identified that the wording of these terms and conditions will be painful for the average human being to read AND then understand what they mean to him or her so here is a list of books – yes that’s right whole books – some of them classics which are under 200 pages….
Here’s just a few of them, how about:
- The Great Gatsby by F. Scott Fitzgerald
- Animal Farm by George Orwell
- The Time Machine by H.G. Wells
- A Christmas Carol by Charles Dickens
I’m sure a lot of us will have read one of more of these books – but just how long did it take, did you have to go back and re-read bits, did you understand what was going on whilst you were reading a passage or did you have to look elsewhere before you could fully understand it?
…and these were primarily for entertainment, your pension and future life wouldn’t be impacted if you failed to grasp the subtle meaning of a phrase here and there…
I’m going to try and find the document/s that make up this 180 pages and post them here for your enjoyment. But in the meantime here are some short stories to keep you going…
Here’s just a few of their documents they expect you to have read.
- For customers | Aegon Retirement Choices – 94 pages
- For customers | One Retirement – 76 pages
- For customers | The Aegon Platform – 55 pages
…and there are loads – and of course every so often they update them – it is beyond the wit of man to keep up with them – but of course that’s exactly what they want!
I shall return to this topic once I have completed my download task!!
Watch this space!!